Follow these steps to retrieve the username for your Pro Online account.
- Access Pro Online by navigating to https://vita.taxslayerpro.com/ProAvalon/
- Select "Forgot Username".
- Enter your e-mail address.
- You're finished! If the e-mail address that you entered is associated with a Pro Online account then an e-mail will be sent to you with your username!
This e-mail is titled "Your username request". If the e-mail is not in your inbox then ensure that it was not redirected to your spam/junk folder. If this occurs then we recommend adding "Taxslayerpro.com" and "TaxStatusNow.com" to your Safe Senders List in order to prevent this from occurring in the future.
Note: This is an article on using TaxSlayer's software. It is not intended as tax advice. For more details on this topic, see Additional Information below.
Additional Information: